Service support
Customer service is critical to JMT, which is why we have expanded significantly since 2002.
Our capabilities cover:
▪ Product and mould design inputs, rapid budgeting and cost budgeting.
▪ Selection of appropriate tools, detailed quotations and confidentiality agreements.
▪ Report regularly with photographs and bar charts to ensure timely completion of mould scheduling and control.
▪ Relying on our extensive experience in the automotive mould industry, we are capable of offering efficient, professional services to our customers while avoiding potential issues in the moulding process; furthermore, we provide cost-saving tools and systematic solutions tailored to the needs of our customers.
▪ Submit preliminary project plans to customers with clear timelines.
▪ Communicate with customers regarding mould design, identify issues, and optimize design details.
▪ Design control and product inquiries.
▪ Control the quality of critical machining steps, manage the progress of the project according to the mould machining documentation, and provide weekly progress and quality reports to the customer.
▪ Regularly update photos and videos based on customer requirements.
▪ Submit the parts test reports for the first article proofs and production test samples.
▪ Mass production can be initiated upon request.
▪ Deliver the mould to the customer, including protective packing, insurance, handling of import duties, and dispatching all necessary documentation, while possessing the complete tool drawings and related information.
▪ Shipping options: sea transportation—about 26 days, air transportation—about 3 days.
▪ Upon arrival at the destination country, customs clearance and delivery to the location of the customer will take place.
▪ The technical representative will be present at the mould start-up.
▪ Ensuring ultra-competitive pricing and delivery.
▪ Upon completion of the shipment, all mould documentation records (submitting spare parts lists, mould inspection documents, and process documents after shipment).

MT Technology can not only manufacture molds, but also provide you with high quality solutions!
▪ Product design consultant
▪ Computer-aided product adjustment
▪ Part feasibility report
▪ Mold flow analysis
▪ The prototype
▪ Mold support
▪ Support American standard positioning